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	<title>BizCloud® Network</title>
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	<link>http://bizcloudnetwork.com</link>
	<description>BizCloud® computing &#124; Cloud Computing &#38; Business Technology Services&#124;SaaS&#124; PaaS &#124; IaaS&#124; Cloud Based Solutions&#124;Tips and Advice</description>
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		<title>Gartner: Platform as a Service is on the Cusp of Several Years of Strategic Growth</title>
		<link>http://bizcloudnetwork.com/gartner-platform-as-a-service-is-on-the-cusp-of-several-years-of-strategic-growth</link>
		<comments>http://bizcloudnetwork.com/gartner-platform-as-a-service-is-on-the-cusp-of-several-years-of-strategic-growth#comments</comments>
		<pubDate>Fri, 03 Feb 2012 20:06:20 +0000</pubDate>
		<dc:creator>dusan</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[gartner]]></category>
		<category><![CDATA[PaaS]]></category>

		<guid isPermaLink="false">http://bizcloudnetwork.com/?p=10214</guid>
		<description><![CDATA[Platform as a service is a core layer of the cloud computing architecture, and its evolution will affect the future of most users and vendors in enterprise software markets, according to Gartner, Inc.
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<p><a href="http://bizcloudnetwork.com/gartner-platform-as-a-service-is-on-the-cusp-of-several-years-of-strategic-growth/logo_gartner" rel="attachment wp-att-10216"><img class="alignleft size-medium wp-image-10216" title="logo_gartner" src="http://bizcloudnetwork.com/wp-content/uploads/2012/02/logo_gartner-300x167.png" alt="" width="300" height="167" /></a><a title="Platform Computing Dramatically Simplifies Private Cloud Management for Enabling Enterprise PaaS" href="http://bizcloudnetwork.com/platform-computing-enterprise" target="_blank">Platform as a service</a> is a core layer of the cloud computing architecture, and its evolution will affect the future of most users and vendors in enterprise software markets, according to Gartner, Inc.</p>
<p>&#8220;With large and growing vendor investment in PaaS, the market is on the cusp of several years of strategic growth, leading to innovation and likely breakthroughs in technology and business use of all of cloud computing,&#8221; said Yefim Natis, vice president and distinguished analyst at Gartner. &#8220;Users and vendors of enterprise IT software solutions that are not yet engaged with PaaS must begin building expertise in PaaS or face tough challenges from competitors in the coming years.&#8221;</p>
<p>Platform as a Service is a common reference to the layer of cloud technology architecture that contains all application infrastructure services, which are also known as &#8220;middleware&#8221; in other contexts. PaaS is the middle layer of the end-to-end software stack in the cloud. It is the technology that intermediates between the underlying system infrastructure (operating systems, networks, virtualization, storage, etc.) and overlaying application software. The technology services that are part of a full-scope comprehensive PaaS include functionality of application containers (servers), application development tools, database management systems, integration middleware, portal products, business process management suites and others — all offered as a service.</p>
<p>In the <a title="Gartner" href="http://www.gartner.com/technology/home.jsp" target="_blank">Gartner</a> Special Report, &#8220;PaaS 2012: Tactical Risks and Strategic Rewards&#8221; (<a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.gartner.com%2Ftechnology%2Fresearch%2Fcloud-computing%2Freport%2Fpaas-cloud.jsp&amp;esheet=50153589&amp;lan=en-US&amp;anchor=http%3A%2F%2Fwww.gartner.com%2Ftechnology%2Fresearch%2Fcloud-computing%2Freport%2Fpaas-cloud.jsp&amp;index=1&amp;md5=67ae647594798a76f5e18e2b7c3be3ac" target="_blank">http://www.gartner.com/technology/research/cloud-computing/report/paas-cloud.jsp</a>), <a title="Top Predictions for IT Organizations and Users for 2012 and Beyond:Gartner" href="http://bizcloudnetwork.com/?s=gartner&amp;searchsubmit=Search" target="_blank">Gartner</a> analysts said 2011 was a pivotal year for the PaaS market. As Gartner predicted last year in the report &#8220;PaaS Road Map: A Continent Emerging&#8221; (<a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.gartner.com%2FresId%3D1521622&amp;esheet=50153589&amp;lan=en-US&amp;anchor=http%3A%2F%2Fwww.gartner.com%2FresId%3D1521622&amp;index=2&amp;md5=47f48b0be2c30d6b3e74b44190dd68b8" target="_blank">http://www.gartner.com/resId=1521622</a>), the broad vendor adoption in 2011 amounted to a sound industry endorsement of PaaS as an alternative to the traditional middleware deployment models.</p>
<p>In 2012, the Platform as a Service market is at its early stage of growth and does not yet have well-established leaders, best use or business practices or dedicated standards. The adoption of PaaS offerings is still associated with some degree of uncertainty and risk.</p>
<p>&#8220;However, PaaS products are likely to evolve into a major component of the overall cloud computing market, just as the middleware products — including application servers, database management systems (DBMSs), integration middleware and portal platforms — are the core foundation of the traditional software industry,&#8221; Mr. Natis said. &#8220;The tension between the short-term risk and the long-term strategic imperative of PaaS will define the key developments in the PaaS market during the next two to three years.&#8221;</p>
<p>Some of the newly announced PaaS offerings will reach general availability late in 2012, and by the end of 2013, all major software vendors will have competitive production offerings in the PaaS market. By 2016, competition among the PaaS vendors will produce new programming models, new standards and new software market leaders. However, until then, users will continue to experience architectural changes to technologies, business models and vendor alignments in the PaaS market.</p>
<p>As vendors continue to invest in PaaS services, and the major software vendors look to deliver comprehensive PaaS service portfolios, activity in all segments of PaaS will accelerate and the fast pace of growth and change in the Platform as a Service market will create confusion, making user adoption decisions more difficult.</p>
<p>&#8220;While there are clear risks associated with the use of services in the new and largely immature Platform as a Service market, the risk of avoiding the PaaS market is equally high,&#8221; said Mr. Natis. &#8220;The right strategy for most mainstream IT organizations and software vendors is to begin building familiarity with the new cloud computing opportunities by adopting some PaaS services now, albeit with the understanding of their limitations and with the expectation of ongoing change in the market offerings and use patterns.&#8221;</p>
<p>Additional information is available in the Gartner Special Report &#8220;PaaS 2012 — Tactical Risks and Strategic Rewards.&#8221; The special report includes video commentary from Mr. Natis, as well as links to more than 30 related reports about the PaaS market.</p>
<p><strong>About Gartner</strong></p>
<p>Gartner, Inc. (NYSE: IT) is the world&#8217;s leading information technology research and advisory company. Gartner delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is a valuable partner to 60,000 clients in 11,500 distinct organizations. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, USA, and has 4,500 associates, including 1,250 research analysts and consultants, and clients in 85 countries. For more information, visit <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.gartner.com&amp;esheet=50153589&amp;lan=en-US&amp;anchor=www.gartner.com&amp;index=3&amp;md5=007f96655fa7aade61e402be561185e9" target="_blank">www.gartner.com</a>.</p>
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<h2>Contacts</h2>
<div>
<p>Gartner<br />
Christy Pettey, 408-468-8312<br />
<a href="mailto:christy.pettey@gartner.com" target="_blank">christy.pettey@gartner.com</a></p>
<p>&nbsp;</p>
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		<title>UpTech Business Accelerator Opens Application Process</title>
		<link>http://bizcloudnetwork.com/uptech-business-accelerator</link>
		<comments>http://bizcloudnetwork.com/uptech-business-accelerator#comments</comments>
		<pubDate>Fri, 03 Feb 2012 16:19:30 +0000</pubDate>
		<dc:creator>andyjones</dc:creator>
				<category><![CDATA[Finance]]></category>
		<category><![CDATA[Business Accelerator]]></category>
		<category><![CDATA[Seed Funding]]></category>
		<category><![CDATA[Start ups]]></category>
		<category><![CDATA[Venture Funding]]></category>

		<guid isPermaLink="false">http://bizcloudnetwork.com/?p=10203</guid>
		<description><![CDATA[In addition to 100k in funding, support and office space, the UpTech winners will also receive support from faculty, staff and graduate assistants and two student interns per company fromNorthern Kentucky University’s College of Informatics along with on-campus informatics labs and facilities for collaboration, events, and seminars.]]></description>
			<content:encoded><![CDATA[<p><a title="UpTech Business Accelerator " href="http://www.uptechideas.org/" target="_blank"><img class="alignleft size-full wp-image-10204" title="UpTechIdeas_Horizontal_Logo" src="http://bizcloudnetwork.com/wp-content/uploads/2012/02/UpTechIdeas_Horizontal_Logo.png" alt="&quot;business accelerator&quot; &quot;venture accelerator&quot; &quot;funding Contest&quot;" width="250" height="105" /></a>The application process has opened for UpTech, a super business accelerator committed to funding 50 of the best and brightest early-stage informatics companies from the United States and abroad.</p>
<p>UpTech will invest up to $100,000 into each of the 50 winning startup companies that demonstrate their commercial potential through an application and review process. UpTech will also provide each business with six months of free, premium riverfront office space with a view of the Cincinnati skyline, along with essential business support from financial, law, accounting, and marketing/public relations firms.</p>
<p>More information and an entry application for UpTech can be found at <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.uptechideas.org&amp;esheet=50151668&amp;lan=en-US&amp;anchor=http%3A%2F%2Fwww.uptechideas.org&amp;index=1&amp;md5=2138df022d405ec7b76144b8ca85f9ad" target="_blank">http://www.uptechideas.org</a>. The first round applications are due by March 9, and the winners will be announced in mid-April 2012.</p>
<p>“We are pleased to announce that the UpTech application process has begun,” said UpTech CoFounder Adam Caswell. “UpTech has the tools, expertise and facilities to foster the next great generation of innovators and leaders in the growing field of informatics.”</p>
<p>In addition to funding, support and office space, the UpTech winners will also receive support from faculty, staff and graduate assistants and two student interns per company from<a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Finformatics.nku.edu%2F&amp;esheet=50151668&amp;lan=en-US&amp;anchor=Northern+Kentucky+University%27s+College+of+Informatics&amp;index=2&amp;md5=0bfd2d14f55950da34ae824e4a2325e9" target="_blank">Northern Kentucky University’s College of Informatics</a> along with on-campus informatics labs and facilities for collaboration, events, and seminars.</p>
<p>The <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.uptechideas.org%2F&amp;esheet=50151668&amp;lan=en-US&amp;anchor=UpTech&amp;index=3&amp;md5=8e5ca697c97e72309418016d1944d2cb" target="_blank">UpTech</a> selection process will consist of five rounds of submissions, with each round having 10 companies as winners. The rounds will be completed over the next three to five years, with a total of 50 startups winning a portion of the overall $5 million in equity investment. A panel of national informatics, futurists, business and investment experts from leading companies such as CBS, Cisco, Dell, Procter &amp; Gamble, SAP, Scripps, and Summus Software will serve as the contest judges.</p>
<p>Winners will be determined through an online <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.uptechideas.org%2F&amp;esheet=50151668&amp;lan=en-US&amp;anchor=application&amp;index=4&amp;md5=e3ebd2599bfd6459d9ff2a8ac8eeba13" target="_blank">application</a> and review process, which will look at seed-level ideas to support five sectors of informatics: health information technology, cloud computing virtualization, business analytics, digital media, and cyber security.</p>
<p><strong>About UpTech</strong></p>
<p>A partnership of <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.vision2015.org%2F&amp;esheet=50151668&amp;lan=en-US&amp;anchor=Vision+2015&amp;index=5&amp;md5=3655921cc835061f54ae0ad8bc157833" target="_blank">Vision 2015</a>, <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.campbellcountyky.org%2Fhome%2Fdoing-business%2Feconomic-development.html&amp;esheet=50151668&amp;lan=en-US&amp;anchor=Campbell+County+Economic+Progress+Authority+%28CCEPA%29&amp;index=6&amp;md5=e395774039e028629d827e3e9b696bce" target="_blank">Campbell County Economic Progress Authority (CCEPA)</a>, <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.northernkentuckyusa.com%2FHome.aspx&amp;esheet=50151668&amp;lan=en-US&amp;anchor=Tri-County+Economic+Development+Corporation+%28Tri-ED%29&amp;index=7&amp;md5=b291ff87900d3f0162a9d459c90579b3" target="_blank">Tri-County Economic Development Corporation (Tri-ED)</a>, and <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.nku.edu%2F&amp;esheet=50151668&amp;lan=en-US&amp;anchor=Northern+Kentucky+University&amp;index=8&amp;md5=9823c42096f2d9e9d5f891f47ed357f0" target="_blank">Northern Kentucky University</a>, UpTech, LLC, is a super business accelerator program designed to attract startup companies to the area to support regional growth. The goal of the program is to attract and support 50 national and international early-stage informatics companies and provide them with financial and developmental assistance. UpTech, LLC is funded by independent investors. For more information, please visit <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.uptechideas.org%2F&amp;esheet=50151668&amp;lan=en-US&amp;anchor=http%3A%2F%2Fwww.uptechideas.org&amp;index=9&amp;md5=a10a03dcbd7167b6bfa41ab8e75a144c" target="_blank">http://www.uptechideas.org</a>.</p>
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		<title>U.S. Immigration and Customs Enforcement (ICE) agents seize 307 websites during &#8216;Operation Fake Sweep&#8217;</title>
		<link>http://bizcloudnetwork.com/operation-fake-sweep</link>
		<comments>http://bizcloudnetwork.com/operation-fake-sweep#comments</comments>
		<pubDate>Fri, 03 Feb 2012 07:20:56 +0000</pubDate>
		<dc:creator>razavi</dc:creator>
				<category><![CDATA[cloud security]]></category>
		<category><![CDATA[computer science corp]]></category>
		<category><![CDATA[csc]]></category>
		<category><![CDATA[ICE]]></category>
		<category><![CDATA[NFL Fake Goods]]></category>
		<category><![CDATA[Trademark violations]]></category>
		<category><![CDATA[Website Copy Rights]]></category>

		<guid isPermaLink="false">http://bizcloudnetwork.com/?p=10197</guid>
		<description><![CDATA[Michigan man also arrested for criminal copyright infringement, operated websites that distributed copyrighted sporting events]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.ice.gov"><img class="size-full wp-image-10198 alignleft" title="Ice Seizure Fake Merchandise.jpg" src="http://bizcloudnetwork.com/wp-content/uploads/2012/02/Ice-Seizure-Fake-Merchandise.jpg.jpg" alt="&quot;Make Merchandise&quot; &quot;Fake Merchandise&quot; &quot;fake NFL GOODS&quot;" width="574" height="161" /></a> Speaking at a National Football League (NFL) news conference on Thursday, U.S. Immigration and Customs Enforcement (ICE) Director John Morton, U.S. Customs and Border Protection (CBP) Director of Field Operations in Chicago David Murphy and NFL Vice President for Legal Affairs Anastasia Danias announced the record-breaking results of a nationwide enforcement operation targeting stores, flea markets and street vendors selling counterfeit game-related sportswear throughout the country. Special agents and officers also targeted illegal counterfeit imports into the United States, and seized hundreds of websites engaged in counterfeiting and piracy online. The initiative, dubbed Operation Fake Sweep, commenced Oct. 1, 2011.</p>
<p>Fake jerseys, ball caps, t-shirts, jackets and other souvenirs are among the counterfeit merchandise and clothing confiscated by teams comprised of: ICE&#8217;s Homeland Security Investigations (HSI), U.S. Customs and Border Protection (CBP), U.S. Postal Inspection Service (USPIS), Indianapolis Metropolitan Police Department and the Indiana State Police – all in partnership with the NFL.</p>
<h2>&#8216;Hard goods&#8217; seizures</h2>
<p>Special agents from HSI and officers with CBP operated in multiple teams with the NFL and various law enforcement agencies throughout the nation to identify illegal shipments imported into the U.S., as well as stores and vendors selling counterfeit trademarked items. With three days left before Super Bowl XLVI, these teams have already seized 42,692 items of phony Super Bowl-related memorabilia along with other counterfeit items to date for a total take of more than $4.8 million – up from $3.72 million last year.</p>
<p>During this operation, an additional 22,570 items of counterfeit merchandise and clothing representing other sports leagues, including Major League Baseball, National Basketball Association and National Hockey League were seized by law enforcement. In total, this operation netted 65,262 counterfeit items worth $6.4 million.</p>
<p>&#8220;While most people are focusing on whether the Patriots or Giants will win on Sunday, we at ICE have our sights on a different type of victory: defeating the international counterfeiting rings that illegally profit off of this event, the NFL, its players and sports fans,&#8221; said ICE Director Morton. &#8220;In sports, players must abide by rules of the game, and in life, individuals must follow the laws of the land. Our message is simple: abiding by intellectual property rights laws is not optional; it&#8217;s the law.&#8221;</p>
<p>&#8220;The NFL is committed to protecting fans and local businesses from being victimized by counterfeiters who are looking to profit illegally off of the public&#8217;s enthusiasm for the NFL,&#8221; said NFL Vice President Danias. &#8220;We are grateful for Homeland Security Investigations&#8217; tireless efforts in combating intellectual property theft and are pleased to be working along with them and the Indianapolis Metropolitan Police Department on this important issue.&#8221;</p>
<h2>Website seizures</h2>
<p>Furthering HSI efforts to combat counterfeiting and piracy online, special agents seized a total of 307 websites. Sixteen of the sites illegally streamed live sporting telecasts over the Internet, including NFL games. Two hundred ninety-one website domain names were illegally selling and distributing counterfeit merchandise.</p>
<p>Additionally, Yonjo Quiroa, 28, of Comstock Park, Mich., was arrested Wednesday by special agents with HSI. He is charged with one count of criminal infringement of a copyright related to his operation of websites that illegally streamed live sporting event telecasts and pay-per-view events over the Internet. Quiroa operated nine of the 16 streaming websites that were seized, and he operated them from his home in Michigan until yesterday&#8217;s arrest.</p>
<p>The website seizures during Operation Fake Sweep represent the 10th phase of Operation In Our Sites, a sustained law enforcement initiative targeting counterfeiting and piracy on the Internet. The 307 websites are in the process of being seized by law enforcement, and will soon be in the custody of the federal government. Visitors to these websites will then find a seizure banner that notifies them that the domain name has been seized by federal authorities and educates them that willful copyright infringement is a federal crime.</p>
<p>American business is threatened by those who pirate copyrighted material and produce counterfeit trademarked goods. Criminals are attempting to steal American ideas and products and sell them over the Internet, in flea markets, in legitimate retail outlets and elsewhere. Intellectual property (IP) thieves undermine the U.S. economy and jeopardize public safety. American jobs are being lost, American innovation is being diluted â€“ and organized criminal enterprises are profiting from their increasing involvement in IP theft.</p>
<p>Since the launch of Operation In Our Sites in June 2010, the HSI-led National Intellectual Property Rights Coordination Center (IPR Center) has seized a total of 669 domain names.</p>
<h2>Operation Fake Sweep continues</h2>
<p>Operation Fake Sweep will continue this weekend at Super Bowl events and venues throughout the Indianapolis-area and around the nation.</p>
<p>HSI, CBP, USPIS and other law enforcement agencies partnered with the HSI-led IPR Center to combat intellectual property theft, including the illegal use of registered trademarks, trade names and copyrights of NFL Super Bowl XLVI merchandise. The IPR Center is one of the U.S. government&#8217;s key weapons in the fight against criminal counterfeiting and piracy. The IPR Center uses the expertise of its 20 member agencies to share information, develop initiatives, coordinate enforcement actions and conduct investigations related to IP theft. Through this strategic interagency partnership, the IPR Center protects the public&#8217;s health and safety, the U.S. economy and the war fighters.</p>
<p>The operation was spearheaded by the IPR Center in coordination with the Department of Justice&#8217;s Computer Crime &amp; Intellectual Property Section (CCIPS) and seven U.S. Attorneys&#8217; Offices, including: District of Colorado, District of Maryland, District of Minnesota, Western District of Michigan, Southern District of New York, Southern District of Texas and Western District of Texas.</p>
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		<title>UniserveCloud launches on Joyent Platform  as Joyent closes $85M funding round</title>
		<link>http://bizcloudnetwork.com/uniserve-cloud</link>
		<comments>http://bizcloudnetwork.com/uniserve-cloud#comments</comments>
		<pubDate>Fri, 03 Feb 2012 07:00:29 +0000</pubDate>
		<dc:creator>jason</dc:creator>
				<category><![CDATA[joyent]]></category>

		<guid isPermaLink="false">http://bizcloudnetwork.com/?p=10193</guid>
		<description><![CDATA[Uniserve Cloud offers Joyent proven technology with all the security, scalability, reliability &#038; support required by the Canadian  dev &#038; enterprise markets]]></description>
			<content:encoded><![CDATA[<p><a href="http://Joyent.com"><img class="alignright size-full wp-image-10194" title="ISP grade Cloud Service.jpg" src="http://bizcloudnetwork.com/wp-content/uploads/2012/02/ISP-grade-Cloud-Service.jpg-e1328252135982.jpg" alt="&quot;ISP Cloud&quot; &quot;cloud ISP&quot; &quot;Cloud Computing&quot; &quot;Joyent Platform&quot;" width="300" height="118" /></a>Following a successful 3 month Beta trial,<a title="Uniserve Website " href="http://Uniserve.com" target="_blank"> Uniserve </a>(USS [TSX-V]) has launched its Joyent-backed Cloud platform in Canada, under the brand UniserveCloud.com. “Licensing the Joyent platform, backed by Dell, was a perfect way for Uniserve to roll out a proven technology with all the security, scalability, reliability and support required by the<br />
Canadian development and enterprise markets.” said Mike Schmidt, CEO of Uniserve Communications. “We have seen significant interest in the platform and the adoption by our customers is greater than we expected. ““Uniserve provided an excellent option for us to develop and host our SaaS-based billing products and mobile commerce platform,” stated Ajay Hans, President and CEO of Alligato Mobile. “It was important for us to pick a Canadian based scalable and secure Cloud solution.<br />
The Uniserve Cloud with<a title="Joyent Smart Machines Out Perform Amazon" href="http://bizcloudnetwork.com/joyent%E2%80%99s-cloud-infrastructure-consistently-outperforms-amazons-ec2-in-independent-benchmarks" target="_blank"> Joyent SmartMachines</a> was the perfect fit for us.” Uniserve’s Cloud technology is licenced from Joyent, a global cloud computing software and service provider, who recently secured $85M in funding to roll out a collection of “seamlessly connected high performance clouds serving global corporations on every continent”, the company says. Uniserve is excited to be Joyent’s key partner in Canada and bringing their SmartDataCenter software to Canadian customers.</p>
<p><strong><a title="Joyent Secures 85 Million in Financing" href="http://bizcloudnetwork.com/joyent-secures-85m-in-venture-funding-to-fuel-global-growth-and-continued-innovation" target="_blank">About Joyent</a><br />
</strong>Joyent is a global cloud computing software and service provider that offers an integrated technology suite designed for service providers, enterprises, and developers. JoyentCloud.com delivers public cloud services to some of the most innovative companies in the world, including LinkedIn, Gilt Groupe and Kabam. Joyent licenses its cloud software to service providers that include Dell, FirstServer, XYBase, ClusterTech and Uniserve. Joyent offerings also include Platform-as-a-Service based on Node.js, the open source server-side JavaScript development environment that has been embraced by enterprises around the world, such as Microsoft. Joyent is also the key contributor to and sponsor of Joyent SmartOS, an open source project dedicated to the complete, modern operating system. A global ecosystem of leading technology partners assists Joyent in enabling customers to leverage the performance, scalability, reliability and security inherent in the company’s cloud solutions. Joyent’s EMEA headquarters is in Geneva, Switzerland. For more information,</p>
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		<item>
		<title>Salesforce.com has unveiled Desk.com</title>
		<link>http://bizcloudnetwork.com/salesforce-com-has-unveiled-desk-com</link>
		<comments>http://bizcloudnetwork.com/salesforce-com-has-unveiled-desk-com#comments</comments>
		<pubDate>Thu, 02 Feb 2012 20:12:17 +0000</pubDate>
		<dc:creator>dusan</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[mobile apps]]></category>
		<category><![CDATA[salesforce.com]]></category>

		<guid isPermaLink="false">http://bizcloudnetwork.com/?p=10157</guid>
		<description><![CDATA[Now every business can deliver personalized customer service through Twitter, Facebook, phone, email and web. Desk.com puts a mobile help desk in every employee&#8217;s pocket, letting companies help customers anywhere, anytime. Thousands of fast-growing companies, including Bonobos, Klout, and Spotify, are wowing their customers using Desk.com. It is available today, starting at $49 per month Salesforce.com, [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><a href="http://bizcloudnetwork.com/salesforce-com-has-unveiled-desk-com/salesforce-com-logo-2" rel="attachment wp-att-10158"><img class="size-full wp-image-10158 alignleft" title="SALESFORCE.COM LOGO" src="http://bizcloudnetwork.com/wp-content/uploads/2012/02/20111214012119ENPRNPRN-SALESFORCECOM-LOGO76-1y-7-1323825679MR.jpg" alt="" width="300" height="235" /></a></p>
<p style="text-align: left;">Now every business can deliver personalized customer service through Twitter, Facebook, phone, email and web.</p>
<p style="text-align: left;">Desk.com puts a mobile help desk in every employee&#8217;s pocket, letting companies help customers anywhere, anytime.</p>
<p style="text-align: left;">Thousands of fast-growing companies, including Bonobos, Klout, and Spotify, are wowing their customers using Desk.com.</p>
<p style="text-align: left;">It is available today, starting at $49 per month</p>
<p><a title="http://www.salesforce.com/" href="http://www.salesforce.com/" target="_blank">Salesforce.com</a>, the enterprise <a title="Salesforce.com Announces Cloudforce New York" href="http://bizcloudnetwork.com/salesforce-com-announces-cloudforce-new-york" target="_blank">cloud computing</a> company, has unveiled <a href="http://www.desk.com/" target="_blank">Desk</a><a href="http://www.desk.com/" target="_blank">.</a><a href="http://www.desk.com/" target="_blank">com</a>, revolutionizing <a href="http://www.desk.com/" target="_blank">customer</a> <a href="http://www.desk.com/" target="_blank">service</a> for a social and mobile world.  Desk.com enables businesses to deliver personal customer service by offering a help desk that is social, mobile and simple to use and deploy. Built with social at its core, Desk.com allows any business to instantly work with customers over any major social network. Desk.com Mobile allows companies to carry a help desk in their pocket and answer customers on the go. Finally, Desk.com is so simple that any company, even one without an IT staff, can get up and running over a weekend. Businesses can sign up for Desk.com today for as little as $49.</p>
<p><img class="size-full wp-image-10159 aligncenter" style="border-style: initial; border-color: initial;" title="SALESFORCE.COM LOGO" src="http://bizcloudnetwork.com/wp-content/uploads/2012/02/20120131080159ENPRNPRN-DESK-DOT-COM-LOGO-1y-1327996919MR.jpg" alt="" width="300" height="60" /></p>
<blockquote><p> &#8220;We built Desk.com so that every company can deliver personal customer service in a social and mobile world. It is social at its core; its mobile app instantly lets any employee, anywhere, deliver awesome customer service; and it can be deployed quickly and easily,&#8221; said Alex Bard, vice president and general manager.</p></blockquote>
<p><strong>Social: Desk.com Helps Any Company Engage Customers in Social Media</strong></p>
<p>Today&#8217;s customers are in the midst of a social revolution. The number of social networking users has surpassed email users. Nearly a quarter of all time spent online is spent on social networks like Facebook, and the customer service implications of these social technologies for businesses large and small are staggering.</p>
<p>Desk.com is helping companies meet the challenge of today&#8217;s social revolution with:</p>
<ul type="disc">
<li><strong>Facebook and Twitter Integrations - </strong>Desk.com provides a new social help desk that demystifies integrating social networks with other support channels like email, phone and web, all in one easy-to-use agent desktop. The Facebook and Twitter integrations with Desk.com come standard, right out of the box. In fewer than five clicks, a company can connect its Facebook or Twitter accounts to the Desk.com Agent Desktop. Social networks are now first-class citizens along with traditional support channels.</li>
</ul>
<p><strong>Mobile: Desk.com Mobile Lets SMBs Take the Social Help Desk on the Road</strong></p>
<p>Today&#8217;s customer service is not just about connecting companies with their customers through social technologies, but also through mobile devices. Mobile devices are becoming pervasive in companies of every size &#8211; 72 percent of small businesses use mobile apps in their daily operations.[1] <a href="http://www.desk.com/features/mobile" target="_blank">Desk</a><a href="http://www.desk.com/features/mobile" target="_blank">.</a><a href="http://www.desk.com/features/mobile" target="_blank">com</a> <a href="http://www.desk.com/features/mobile" target="_blank">Mobile</a> makes it easy for employees to respond to customers when they are on the go. Desk.com Mobile is built with HTML5, which gives mobile device users a richer experience and improved usability, regardless of the device they use.</p>
<p>With Desk.com Mobile, companies will never lose touch with their customers. New features of Desk.com Mobile include:</p>
<ul type="disc">
<li><strong>iPhone &amp; Android Friendly -</strong> Business is at users&#8217; fingertips no matter where they go with Desk.com Mobile. Desk.com runs on any smartphone that supports HTML5, including iPhone and Android phones.</li>
<li><strong>Respond Quickly &amp; Easily -</strong> Users can instantly access all of their information no matter where their business takes them. With Desk.com Mobile, users can quickly respond to support cases using the same familiar filters from their desktop client and can access the entire macro library without having to type long replies.</li>
<li><strong>Airtight Case Management: </strong>Not only can users respond to cases themselves on the go, they can now re-assign, change groups, change status, change priority for cases, and modify customer information associated with cases.</li>
</ul>
<p><strong>Simple: Deploy Desk.com for an Entire Company over a Weekend</strong></p>
<p>Many companies struggle with the desire to provide excellent customer service with limited IT and customer service resources. These companies require a solution that is easy to set up and simple to use. Desk.com helps companies with:</p>
<ul type="disc">
<li><strong>Easy Sign-up - </strong>Desk.com&#8217;s sign-up process is as simple to use as any consumer app. With only four required fields, a company can register for its own social help desk in a matter of seconds.</li>
<li><strong>Easy Deployment - </strong>Once Desk.com is launched, getting employees trained is easy. Desk.com provides a checklist to help companies and their employees get started, and each setup task that a company completes earns it credits for flex hours. These flex hours represent hours of time using the application that anyone in the company can use.</li>
<li><strong>Easy Agent Experience - </strong>Agents using Desk.com will discover a sleek and streamlined design in the easy-to-use Agent Desktop. The Agent Desktop enables customer service agents to start using Desk.com right out of the gate through an intuitive user interface that is as easy to use as Facebook or Gmail.</li>
<li><strong>Easy Reporting - </strong>With new Desk.com Reporting, companies will be able to see at a glance the most important metrics detailing how every aspect of their customer service is performing. Desk.com Reporting includes:
<ul type="circle">
<li>Data on how many cases customer service agents have opened, resolved, replied to, reassigned, or reopened—regardless of who was assigned the case.</li>
<li>Twelve pre-built reports providing data for average handle time, time to first response, first contact resolution rate, and more.</li>
</ul>
</li>
</ul>
<p><strong>Pricing and Availability</strong></p>
<ul type="disc">
<li>Desk.com is generally available today. Pricing starts at $49 USD, per full-time agent, per month, for unlimited usage. Flex pricing is also available for $1 per part-time agent, per hour.</li>
<li>Desk.com Mobile is generally available today at no additional cost for full-time agents.</li>
<li>Desk.com Reporting is currently scheduled to be generally available in Q1 of 2012 along with pricing.</li>
<li>Customers who purchase salesforce.com technologies should make their purchase decisions based upon features that are currently available.</li>
</ul>
<p><strong><br />
</strong></p>
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		<title>M5 Networks is Acquires By ShoreTel for 146 Million</title>
		<link>http://bizcloudnetwork.com/m5-networks_acquired_for_146million</link>
		<comments>http://bizcloudnetwork.com/m5-networks_acquired_for_146million#comments</comments>
		<pubDate>Wed, 01 Feb 2012 16:26:08 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[acquisition]]></category>
		<category><![CDATA[M5 Networks]]></category>
		<category><![CDATA[Shortel]]></category>
		<category><![CDATA[Unified Communications]]></category>

		<guid isPermaLink="false">http://bizcloudnetwork.com/?p=10206</guid>
		<description><![CDATA[ShoreTel Inc. (NASDAQ: SHOR), a provider of IP phone systems has announced it has signed a definitive agreement to acquire M5 Networks (“M5”), a hosted Unified Communications provider. As a result of the acquisition, ShoreTel will be able to provide customers a choice between on-premise and hosted UC solutions.]]></description>
			<content:encoded><![CDATA[<p><a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.shoretel.com%2F&amp;esheet=50154158&amp;lan=en-US&amp;anchor=ShoreTel+Inc&amp;index=1&amp;md5=0976d9a6ac3c3b6708f3803e5f2d8d6a" target="_blank">ShoreTel Inc</a>. (NASDAQ: SHOR), a provider of <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.shoretel.com%2Fsolutions%2Fip_phone_system&amp;esheet=50154158&amp;lan=en-US&amp;anchor=IP+phone+systems&amp;index=2&amp;md5=e15066b8639dd11b8d372dcfc7473051" target="_blank">IP phone systems</a> has announced it has signed a definitive agreement to acquire <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.m5.net%2F&amp;esheet=50154158&amp;lan=en-US&amp;anchor=M5+Networks&amp;index=4&amp;md5=96faf6fcd8fa0eaa7beed33beeb54344" target="_blank">M5 Networks</a> (“M5”), a hosted Unified Communications provider. As a result of the acquisition, ShoreTel will be able to provide customers a choice between on-premise and hosted UC solutions.</p>
<p>Under the terms of the definitive agreement, M5 shareholders will receive approximately $84 million in cash and 9.5 million shares of ShoreTel stock, which equates to a total of $146.3 million in initial consideration based on a ShoreTel’s average stock price over the prior 30 trading days. In addition, M5 shareholders may receive additional contingent consideration of up to $13.7 million. The contingent payments are payable over the two years after closing and are based upon the achievement of certain revenue performance milestones for the year ended Dec. 31, 2012.</p>
<p>The acquisition of privately held M5 enables ShoreTel to expand its solutions into the cloud and reach a large and growing market segment of customers that are looking to deploy IP communications through a hosted model. Industry trends such as cloud computing, virtualization, data center economics and the flexibility of services-based models are driving the Unified Communications as a Service (UCaaS) market, which provides businesses another way to bring unified communications to their workforce.</p>
<p>“The acquisition of M5 positions ShoreTel as a leader in the fast-growing cloud UC market and delivers a suite of hosted telephony solutions that is unmatched in the marketplace,” said Peter Blackmore, CEO of ShoreTel. “This acquisition is a critical step in our evolution and enables the company to capitalize on trends in cloud computing and advance our enterprise communications strategy.”</p>
<p>M5 pioneered hosted UC in 2000 and today provides more than 2,000 companies with enterprise-grade communications on a subscription basis. This acquisition positions ShoreTel to be a leading provider in the emerging UCaaS market, enabling it to extend its technology and industry-leading customer satisfaction that are the hallmarks of its value proposition into the cloud through a hosted offering.</p>
<p>According to a report by Gartner<sup>1</sup>, the IP Voice as a Service market is expected to show a 36 percent compounded annual growth rate in North America through 2015 to $2.2 billion. With this acquisition, M5 brings the specialized knowledge, infrastructure and skills to give ShoreTel rapid entry into the hosted UC market while maintaining its focus on growing its traditional premise-based UC business.</p>
<p><strong>Combined Value Of ShoreTel And M5</strong></p>
<p>ShoreTel is acquiring M5’s entire operation including its customer base, distribution capability, and proprietary network, and will be extending offers to substantially all of its employees.</p>
<ul>
<li>Following the close of the acquisition, M5 will be operated as a ShoreTel business unit and will be led by M5 CEO Dan Hoffman, who shares ShoreTel’s brilliantly simple approach to unified communications, and an intense focus on customer satisfaction. Hoffman will become president and general manager of the new business unit.</li>
<li>While the engineering teams will remain separate they will cooperate and coordinate in order to leverage the innovation and best practices of both groups so that both product roadmaps will benefit from the combined capabilities.</li>
<li>The current ShoreTel Champion Partner reseller program will evolve to include the ability to offer hosted services once the reseller has been qualified and certified.</li>
</ul>
<p>“M5 is proud to be one of the leaders in the UC cloud market. We have achieved this position with a very strong management team and an excellent product offering that is the simplest in the industry,” said Dan Hoffman, CEO of M5 Networks. “Joining forces with ShoreTel enables us to reach our ambitions of scale and cement our position in the hosted UC marketplace.”</p>
<p>The transaction is subject to customary closing conditions, and is expected to close by the end of March 2012. Arbor Advisors acted as financial advisor to M5 Networks, and Bank of America Merrill Lynch acted as financial advisor to ShoreTel.</p>
]]></content:encoded>
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		<title>Majitek &amp; Bizcloud Offer Tips on how to use e-Commerce &amp; Social Networking to Increase Return on Residential Investment Property</title>
		<link>http://bizcloudnetwork.com/majitek-bizcloud-real-estate-tips</link>
		<comments>http://bizcloudnetwork.com/majitek-bizcloud-real-estate-tips#comments</comments>
		<pubDate>Wed, 01 Feb 2012 08:48:45 +0000</pubDate>
		<dc:creator>steveo</dc:creator>
				<category><![CDATA[Tips & Advice]]></category>
		<category><![CDATA[Articles]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[fee]]></category>
		<category><![CDATA[increase]]></category>
		<category><![CDATA[interactive kiosk]]></category>
		<category><![CDATA[investment properties]]></category>
		<category><![CDATA[leap]]></category>
		<category><![CDATA[leveraging]]></category>
		<category><![CDATA[Majitek]]></category>
		<category><![CDATA[Marketing & Sales]]></category>
		<category><![CDATA[property]]></category>
		<category><![CDATA[property development]]></category>
		<category><![CDATA[property manager]]></category>
		<category><![CDATA[real estate]]></category>
		<category><![CDATA[residential property investment]]></category>
		<category><![CDATA[return on investment]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[self service]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[web portals]]></category>

		<guid isPermaLink="false">http://bizcloudnetwork.com/?p=10149</guid>
		<description><![CDATA[How to use Internet Marketing and Web 2.0 technology to deliver ROI. Property owners are looking for new ways to attract tenants and improve the financial performance of their investments, without spending precious capital.]]></description>
			<content:encoded><![CDATA[<div>
<p>For almost ten years,<a title="Majitek " href="http://majitek.com" target="_blank"> Majitek</a> has been at the forefront of Internet software for connected real estate. The company has deployed its Leap Plaza software in more than 60,000 residential units, in gated communities and high-rise office and apartment towers, including <a title="Jumeirah Beach Residences" href="http://bizcloudnetwork.com/majitek-leap-plaza" target="_blank">Jumierah Beach Residences in Dubai</a>, the world’s largest single stage property development with 15,000 residents in 7,000 units. Majitek’s customers have reported a very high uptake of value-added services from their tenants, which has brought them benefits to top line revenue generation as well as to the bottom line from the efficiencies that come from customer self-service and<a title="Automated Billing For Real Estate By Majitek" href="http://Majitek.com" target="_blank"> automated billing</a>.</p>
<p>&nbsp;</p>
<p><strong>Turn the<a title="Building Help Desk " href="http://majitek.com" target="_blank"> Building Help Desk</a> into a Customer Self-Service Portal</strong></p>
<p>Let’s face it, facilities management workers are not always great at customer service. Sometimes, there are language and cultural difficulties. In many buildings, “<a title="Help Desk Solutions by Majitek" href="http://Majitek.com" target="_blank">help desk</a>” is a chief engineer answering the phone. This is easily improved with a web portal. When customers come to the building’s web site, they have a clear process where they can report maintenance issues. This could be a simple web form, or a more useful web application where customers can track the status of their requests and property managers can see the overall daily, monthly and weekly schedule.</p>
<p>&nbsp;</p>
<p><strong>Use Technology to manage building operations more efficiently</strong></p>
<p>More efficiency means getting more “bang for your buck” – and ideally, reducing the amount of bucks too! It’s all about doing more for less. One of the best ways to do this is to <strong>Add integrated billing</strong>. Customers can pay for rent, tenancy charges, or additional services, through their credit cards (for a small additional charge). Many owners of units are in different locations, even different states or countries. Providing this extra amenity gives them a benefit, at no extra cost, and makes collecting rents and issuing invoices easy and automatic. Delinquent tenants can be identified in reports and shut out of the system if required.</p>
<p>&nbsp;</p>
<p><strong>“Would you like fries with that?” – time for the upsell</strong></p>
<p>Once a building has streamlined its Help Desk function, customers will be helping themselves with the self-service portal, and getting automatically billed.  What else might these tenants want to buy, while they are at the building portal? Building-related services is a no-brainer. Perhaps there are other services, related to the local area or the specific requirements of the tenant community. It is usually not hard for a building manager to speak to some tenants, if they ask around they will quickly get some ideas about what services tenants would appreciate and be willing to pay for.</p>
<p>&nbsp;</p>
<p><strong>Create an<a title="Online Store For Services " href="http://www.majitek.com/plaza/plans?utm_source=majitek_com&amp;utm_medium=web&amp;utm_content=menu_pricing&amp;utm_campaign=website" target="_blank"> Online Store for Services</a>, by partnering with Tenant Service Providers.</strong></p>
<p>Most buildings are full of people who need housekeeping, window and carpet cleaning, laundry, childcare, personal training, massage, picture hanging, lightbulbs changing. There are quite likely to be service providers who already offer these services to residents in your building, or others who see the value of promoting their service to a whole building full of people. Most of these providers will be only to happy to share a fee or percentage of each sale, to get regular access to an entire building through an online portal. This is called a “<a title="Mjitek Leap Plaza" href="http://bizcloudnetwork.com/majitek-leap-plaza" target="_blank">hyper-local monopol</a>y”. The operator of the property, creates the portal, picks the providers, creates the marketplace – and therefore has the monopoly.</p>
<p>&nbsp;</p>
<p><strong>Automate Store Operations</strong></p>
<p><a href="http://majitek.com "><img class="alignright size-medium wp-image-10151" title="Leap" src="http://bizcloudnetwork.com/wp-content/uploads/2012/02/LEAP_MASTER_HORIZONTAL_WEB-300x81.png" alt="&quot;leap&quot; &quot;bizcloud&quot; &quot;Tips&quot; &quot;majitek&quot; &quot;leap&quot;" width="300" height="81" /></a>If a store has been set up well, it can connect the buyer and the seller (like eBay), provide the billing for the transaction and be available as a neutral third party in the event of any dispute. This is called a “clip the ticket” business model. Customers go to the Self-Service portal any time 24/7, they peruse the services on offer; when they select one, an email or text message gets sent to the <a title="Cloud Computing Service Provider Secures 85 Million " href="http://bizcloudnetwork.com/joyent-secures-85m-in-venture-funding-to-fuel-global-growth-and-continued-innovation" target="_blank">service provider</a>. A portal operator can see the status of all requests, and if they have been completed. If a customer is not satisfied, there is an entire log of every interaction they and the service provider have had via the system.</p>
<p><strong>Turn an iPad into a Kiosk.</strong></p>
<p>It is possible to add a Customer Self-Service kiosk to a building quickly and cheaply, with a Tablet connected to the building portal.</p>
<p>For example they could use an iPad, mounted inside a custom-made timber box made by a carpenter. Velcro tape can be affixed to the back of the iPad, to facilitate mounting it on a wall or vehicle dash. There are many pre-made iPad presentation solutions, like <a href="http://gravityswitch.com/ibracket/ipad-mounts/">http://gravityswitch.com/ibracket/ipad-mounts/</a></p>
<p>This lets the property manager set up a kiosk in the building, where residents can access the portal at any time. If they come to report a maintenance issue to a busy receptionist, concierge, or security person, they can be directed towards the self-service kiosk to process their request.</p>
<p><strong>Promote the high-tech nature of the building</strong></p>
<p>Happy tenants, and tenant service providers, should be most willing to provide a quote that can be used with their name, as a testimonial. The property manager can record a <a title="BizCloud Video Production Services " href="http://youtube.com/bizcloud" target="_blank">brief video for YouTube</a>, showing the kiosk and all the amenities that are available in the building. Existing tenants will be proud to show off to all their friends the new level of service they are getting. Maybe the real estate section of a local paper might be interested in doing a story.</p>
<p><strong>It’s time to raise the rent!</strong></p>
<p>The money from transaction fees on new value added services, and the higher rent commensurate with the higher level of amenity in the building, will in turn increase the building’s capital valuation and it’s return on investment.<br />
<object width="480" height="274" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/QxTtfE1WNCI?version=3&amp;hl=en_US&amp;rel=0" /><param name="allowfullscreen" value="true" /><embed width="480" height="274" type="application/x-shockwave-flash" src="http://www.youtube.com/v/QxTtfE1WNCI?version=3&amp;hl=en_US&amp;rel=0" allowFullScreen="true" allowscriptaccess="always" allowfullscreen="true" /></object></p>
<p>&nbsp;</p>
<p><a href="http://bizcloudnetwork.com/majitek-announces-leap-community"><img class="alignright size-full wp-image-10151" title="Leap" src="http://bizcloudnetwork.com/wp-content/uploads/2012/02/LEAP_MASTER_HORIZONTAL_WEB.png" alt="&quot;leap&quot; &quot;bizcloud&quot; &quot;Tips&quot; &quot;majitek&quot; &quot;leap&quot;" width="1000" height="272" /></a></p>
</div>
]]></content:encoded>
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		<item>
		<title>Majitek announces Leap Community, linking a building with Facebook and Twitter to its community of tenants</title>
		<link>http://bizcloudnetwork.com/majitek-announces-leap-community</link>
		<comments>http://bizcloudnetwork.com/majitek-announces-leap-community#comments</comments>
		<pubDate>Wed, 01 Feb 2012 08:15:14 +0000</pubDate>
		<dc:creator>steveo</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[a building]]></category>
		<category><![CDATA[announces]]></category>
		<category><![CDATA[blog software]]></category>
		<category><![CDATA[building]]></category>
		<category><![CDATA[building owners]]></category>
		<category><![CDATA[community]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[facility manager]]></category>
		<category><![CDATA[leap]]></category>
		<category><![CDATA[leaps]]></category>
		<category><![CDATA[linking]]></category>
		<category><![CDATA[Majitek]]></category>
		<category><![CDATA[online community]]></category>
		<category><![CDATA[property manager]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[software companies]]></category>
		<category><![CDATA[tenant]]></category>
		<category><![CDATA[tenants]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[web 2.0]]></category>

		<guid isPermaLink="false">http://bizcloudnetwork.com/?p=10146</guid>
		<description><![CDATA[Software company Majitek has introduced a new extension to its line-up of software for facilities managers and building owners.]]></description>
			<content:encoded><![CDATA[<p><a title="Majitek Website " href="http://Majitek.com" target="_blank">Majitek</a> Leap Community helps to manage a building as a community where tenants and service providers interact. It adds to Majitek’s<a title="Store Front &amp; Help Desk Systems Dubai Deployment " href="http://bizcloudnetwork.com/majitek-leap-plaza" target="_blank"> Storefront and Help Desk system</a> Leap Plaza, with a module to connect users with information about events, the property and surrounding area, and the services available to them in the building.</p>
<p>&nbsp;</p>
<p>An online community enhances the level of amenities enjoyed by tenants, creates new opportunities to promote the brand of the building or property manager, and by driving more traffic to the Leap Plaza store, will lead to increased revenues. An online portal becomes a lifestyle destination, an enhancement of any property with a virtual place for tenants to mingle.</p>
<div id="attachment_10147" class="wp-caption alignright" style="width: 307px"><a href="http://bizcloudnetwork.com/majitek-leap-plaza"><img class="size-medium wp-image-10147" title="leap-community-ops-directory" src="http://bizcloudnetwork.com/wp-content/uploads/2012/02/leap-community-ops-directory-297x300.png" alt="" width="297" height="300" /></a><p class="wp-caption-text">Leap Community Directory</p></div>
<p>&nbsp;</p>
<p><a title="Majitek Web Site " href="http://majitek.com" target="_blank">Majitek Leap Community</a> makes it simple to connect social networking tools like Facebook and Twitter to any building Help Desk, whether that be a phone or spreadsheet system, facilities management software, or a specialized tenant work order management system such as Majitek Leap Plaza. Residents can receive Tweets and News Feed updates from the system, for example when the status of a maintenance request has been updated, or when a delivery has been scheduled.</p>
<p>&nbsp;</p>
<p>Any page can be shared by users on<a title="BizCloud on Twitter " href="http://twitter.com/bizcloud" target="_blank"> Twitter</a> or liked on Facebook, including any service in the Store Catalog. This will advertise the property and the amenities it offer to all tenants’ Twitter followers and Facebook friends, leveraging the power of social networking for free marketing for the building portal.</p>
<p>About Majitek:</p>
<p>Majitek has deployed its software in upwards of 50,000 residential units and more than 100 high-rise towers. The company’s solutions also deliver significant benefits in commercial real estate, healthcare in the Middle East and Asia. Majitek users have reported a very high uptake of value-added services from their tenants, and are enjoying the benefits of new revenue –generation as well as the ease of customer self-service billing.</p>
<p>Majitek was founded by Steve Outtrim and Rob Cumming, and other members of the original team from Sausage Software. The company received an investment from Cisco Systems (NASDAQ:CSCO) and CNA Group (SGX:CNA) in 2009. In 2011, Majitek deployed the first Leap Plaza Community in Dubai. Majitek’s solutions are now available for a no-obligation free trial in the US and elsewhere, from http://www.majitek.com</p>
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		<title>Majitek Leap Plaza deployed in world&#8217;s largest residential development (Video)</title>
		<link>http://bizcloudnetwork.com/majitek-leap-plaza</link>
		<comments>http://bizcloudnetwork.com/majitek-leap-plaza#comments</comments>
		<pubDate>Wed, 01 Feb 2012 07:51:36 +0000</pubDate>
		<dc:creator>steveo</dc:creator>
				<category><![CDATA[Software as a Service]]></category>
		<category><![CDATA[2012]]></category>
		<category><![CDATA[apartments]]></category>
		<category><![CDATA[artificial islands]]></category>
		<category><![CDATA[Building Help Desk]]></category>
		<category><![CDATA[deployed]]></category>
		<category><![CDATA[developments in dubai]]></category>
		<category><![CDATA[dubai]]></category>
		<category><![CDATA[jumeirah]]></category>
		<category><![CDATA[jumeirah beach residence]]></category>
		<category><![CDATA[largest]]></category>
		<category><![CDATA[launch]]></category>
		<category><![CDATA[leap]]></category>
		<category><![CDATA[leaps]]></category>
		<category><![CDATA[Majitek]]></category>
		<category><![CDATA[plaza]]></category>
		<category><![CDATA[residential development]]></category>
		<category><![CDATA[residents]]></category>
		<category><![CDATA[tower]]></category>
		<category><![CDATA[uae]]></category>
		<category><![CDATA[united arab emirates]]></category>

		<guid isPermaLink="false">http://bizcloudnetwork.com/?p=10138</guid>
		<description><![CDATA[Majitek sets new record for community launch: 15,000 residents in 40 apartment towers at Jumeirah Beach Residences in Dubai, UAE - the world’s largest single phase residential development.]]></description>
			<content:encoded><![CDATA[<p><a title="Majitek" href="http://majitek.com" target="_blank">Majitek</a> sets new record for community launch: 15,000 residents in 40 apartment towers at <a title="Majitek Software Solutions " href="http://Majitek.com" target="_blank">Jumeirah Beach Residences</a> in Dubai, UAE &#8211; the world’s largest single phase residential development.</p>
<p>Jumeirah Beach Residences (“JBR”) is one of the most recognized beach community locations in Dubai. Completed in 2007, JBR comprises 15,000 residents, in 6,900 apartments in 40 towers. It is the largest &#8216;single phase&#8217; residential development in the world.</p>
<p>Stretching along JBR&#8217;s 1.7 kilometer beachfront strip is The Walk, home for more than 330 retail outlets covering a wide range of services and venues, including restaurants, clothing stores, boutiques, department stores, cafes and gyms. The Walk is one of Dubai’s major outdoor and tourist attractions, with activities such as street painting, recycled art displays, comedy shows, sand sculptures, photography displays, and booths selling fashion accessories and crafts.<br />
<object width="480" height="274" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/QxTtfE1WNCI?version=3&amp;hl=en_US&amp;rel=0" /><param name="allowfullscreen" value="true" /><embed width="480" height="274" type="application/x-shockwave-flash" src="http://www.youtube.com/v/QxTtfE1WNCI?version=3&amp;hl=en_US&amp;rel=0" allowFullScreen="true" allowscriptaccess="always" allowfullscreen="true" /></object></p>
<p>Taziz LLC, the Property Manager responsible for JBR, used Leap Plaza to automatically generate online self service accounts for all apartment owners to enable them to pay service charges online and request maintenance to common areas. At the same time a free Community Portal was provided for all owners, residents and retailers in the precinct. Retailers were provided free directory listings and have the ability to promote special offers and events, and Owners &amp; Tenants can order and pay for services online.</p>
<div id="attachment_10139" class="wp-caption alignright" style="width: 160px"><a href="http://Majitek.com "><img class="size-thumbnail wp-image-10139" title="JBR Dubai " src="http://bizcloudnetwork.com/wp-content/uploads/2012/01/jbr-launches-150x150.png" alt="" width="150" height="150" /></a><p class="wp-caption-text">Majitek JBR Dubai Launch</p></div>
<p>&nbsp;</p>
<p>JBR residents have enthusiastically adopted the new Customer Self-Service portal, where from iPad, smart phone or Web browser, tenants can get their apartment cleaned, their air conditioner checked, or get a handyman for touch-ups or equipment installation, among a myriad of other value-added services.</p>
<p>&nbsp;</p>
<p>Taziz are also using Majitek’s new Leap Community module. Browse their portal and store at <a href="https://jbr.taziz.ae/community">https://jbr.taziz.ae/community</a></p>
<p>&nbsp;</p>
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		<title>CA Technologies Announces CA Private Cloud Accelerator for Vblock™ Platforms</title>
		<link>http://bizcloudnetwork.com/ca-technologies-announces-ca-private-cloud-accelerator-for-vblock%e2%84%a2-platforms</link>
		<comments>http://bizcloudnetwork.com/ca-technologies-announces-ca-private-cloud-accelerator-for-vblock%e2%84%a2-platforms#comments</comments>
		<pubDate>Tue, 31 Jan 2012 18:46:45 +0000</pubDate>
		<dc:creator>dusan</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[ca technologies]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[private cloud]]></category>

		<guid isPermaLink="false">http://bizcloudnetwork.com/?p=10124</guid>
		<description><![CDATA[CA Technologies has announced CA Private Cloud Accelerator for Vblock™ Platforms, a new solution that drives Business Service Innovation by enabling IT to provide rapid, predictable and secure provisioning and delivery of cloud infrastructure and critical IT and business services.  This is the company&#8217;s fifth solution certified for use with VCE Vblock Infrastructure Platforms, all of which are based on [...]]]></description>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;"><a href="http://bizcloudnetwork.com/ca-technologies-announces-ca-private-cloud-accelerator-for-vblock%e2%84%a2-platforms/prn1-ca-technologies-logo-1yhigh-300x267" rel="attachment wp-att-10127"><img class="alignleft size-full wp-image-10127" title="PRN1-CA-TECHNOLOGIES-LOGO-1yHigh-300x267" src="http://bizcloudnetwork.com/wp-content/uploads/2012/01/PRN1-CA-TECHNOLOGIES-LOGO-1yHigh-300x2671.jpg" alt="" width="210" height="187" /></a>CA Technologies has announced </span></span></span><a href="http://www.ca.com/us/products/detail/CA-Private-Cloud-Accelerator-for-Vblock-Platforms" target="_blank"><span style="color: #993399;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">CA Private Cloud Accelerator for Vblock™ Platforms</span></span></span></a><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">, a new solution that drives </span></span></span><a href="http://www.ca.com/us/collateral/executive-briefs/na/business-service-innovation.aspx" target="_blank"><span style="color: #6099e9;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;"><span style="text-decoration: underline;">Business Service Innovation</span></span></span></span></a><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;"> by enabling IT to provide rapid, predictable and secure provisioning and delivery of cloud infrastructure and critical IT and business services. </span></span></span></p>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">This is the company&#8217;s </span></span></span><a href="http://www.ca.com/us/partners/Spotlights/VCE.aspx" target="_blank"><span style="color: #993399;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">fifth solution</span></span></span></a><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;"> certified for use with VCE Vblock Infrastructure Platforms, all of which are based on <a title="CA Technologies,12 Products Certified by VCE for Vblock Platforms" href="http://bizcloudnetwork.com/certified-by-vce-for-vblock-platforms" target="_blank">CA Technologies</a> </span></span></span><a href="http://www.ca.com/us/unified-automation.aspx" target="_blank"><span style="color: #993399;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">Unified Automation</span></span></span></a><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;"> solutions. CA Technologies also recently announced </span></span></span><a href="http://www.ca.com/us/news/Press-Releases/na/2012/CA-Technologies-Announces-12-Products-Certified-by-VCE-for-Vblock-Platforms.aspx" target="_blank"><span style="color: #993399;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">12 Vblock Ready™ products</span></span></span></a><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;"> spanning service management, virtualization, automation, service assurance, and capacity management.</span></span></span></p>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">Enterprises and managed service providers (MSPs) use cloud management software to enable their Infrastructure as a Service (IaaS) offerings. Many organizations are evaluating and testing converged private cloud architectures, such as Vblock Platforms, that allow IT resources to be dynamically pooled and shared across multiple physical and virtual computing environments. </span></span></span></p>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">&#8220;Over the next two years IT has high expectations for the economic, productivity and performance benefits that can be achieved by using automation, orchestration and self service provisioning to optimize resource consumption and IT workflows across private cloud environments,&#8221; said Mary Johnston Turner, research vice president, Enterprise System Management Software, IDC. </span></span></span></p>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">CA Private Cloud Accelerator for Vblock Platforms is designed to address these expectations by offering standardization, a rapid provisioning process and performance predictability. </span></span></span></p>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">&#8220;We continue to work with VCE to help customers improve business agility, reduce risk and lower the costs of operating private clouds,&#8221; said Adam Famularo, general manager, Enterprise and Cloud Solutions, CA Technologies. &#8220;CA Private Cloud Accelerator for Vblock Platforms can help enterprises and MSPs rapidly deliver services in a private cloud environment, maximizing their investment in VCE Vblock Platforms and driving Business Service Innovation to deliver speed, performance and improved cost efficiencies.&#8221; </span></span></span></p>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">CA Private Cloud Accelerator for Vblock Platforms leverages </span></span></span><a href="http://www.ca.com/us/products/detail/CA-Process-Automation.aspx" target="_blank"><span style="color: #993399;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">CA Process Automation</span></span></span></a><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;"> and </span></span></span><a href="http://www.ca.com/us/measure-it-value.aspx" target="_blank"><span style="color: #993399;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">CA Service Catalog</span></span></span></a><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;"> to provide customers with a single, unified view and point of control across virtual and private cloud resources.</span></span></span></p>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">Out-of-the-box standardized processes allow IT organizations to deliver Vblock Infrastructure Platforms as a service.</span></span></span></p>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">CA Service Catalog, accessed through a secure, online portal, empowers users to quickly select and provision the resources they need. CA Process Automation helps ensure that pooled resources are provisioned quickly, with minimal effort. Service usage is metered and associated to departments, cost centers, or users for billing or chargeback.</span></span></span></p>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">Every organization is different when it comes to process. CA Private Cloud Accelerator for Vblock Platforms is built on top of an extensible platform that allows IT to easily customize the solution to meet its needs and provide the flexibility to respond dynamically to changing business requirements. </span></span></span></p>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">CA Private Cloud Accelerator for Vblock Platforms is available today from CA Technologies and its partners, including </span></span></span><a href="http://www.greenpages.com/" target="_blank"><span style="color: #993399;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">GreenPages Technology Solutions</span></span></span></a><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">, a national IT consulting and integration company. </span></span></span></p>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">&#8220;The latest CA Technologies integration with Vblock platforms enables IT to transform its converged infrastructure into a true platform for delivering private cloud services,&#8221; said John Ross, CTO, GreenPages. &#8220;By combining our Integration and Managed Services with CA Private Cloud Accelerator for Vblock Platforms, customers can enable private cloud capabilities in days versus months, and realize a rapid return on their VCE investment.&#8221; </span></span></span></p>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">&#8220;VCE is partnering with CA Technologies to help our mutual customers realize the benefits of virtualized environments and cloud computing using industry leading Vblock platforms,&#8221; said D Martin, vice president of Worldwide Channels for VCE. &#8220;Collaborations such as CA Private Cloud Accelerator from CA Technologies and GreenPages Technology Solutions simplify and automate data center infrastructure operations, providing true value for customers.&#8221; </span></span></span></p>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">For additional information about CA Private Cloud Accelerator for Vblock Platforms, please visit CA Technologies in booth #G18 at Cisco Live in London, January 30-February 2, or read the </span></span></span><a href="http://www.ca.com/us/products/detail/CA-Private-Cloud-Accelerator-for-Vblock-Platforms" target="_blank"><span style="color: #993399;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">solution brief</span></span></span></a><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;"> and watch a </span></span></span><a href="http://www.ca.com/us/products/detail/CA-Private-Cloud-Accelerator-for-Vblock-Platforms" target="_blank"><span style="color: #993399;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">solution demonstration</span></span></span></a><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">.</span></span></span></p>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;"><strong>About CA Technologies</strong></span></span></span></p>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">CA Technologies (NASDAQ: </span></span></span><a href="http://studio-5.financialcontent.com/prnews?Page=Quote&amp;Ticker=CA" target="_blank"><span style="color: #993399;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">CA</span></span></span></a><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">) is an IT management software and solutions company with expertise across all IT environments – from mainframe and distributed, to virtual and cloud. CA Technologies manages and secures IT environments and enables customers to deliver more flexible IT services. CA Technologies innovative products and services provide the insight and control essential for IT organizations to power business agility. The majority of the Global Fortune 500 relies on CA Technologies to manage evolving IT ecosystems. For additional information, visit CA Technologies at </span></span></span><a href="http://www.ca.com/" target="_blank"><span style="color: #993399;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">www.ca.com</span></span></span></a><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">.</span></span></span></p>
<p align="LEFT"><strong style="font-size: small; font-family: Helvetica, Arial, sans-serif; color: #464646;">Legal Notices</strong></p>
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<p align="LEFT"><span style="color: #464646;"><span style="font-family: Helvetica, Arial, sans-serif;"><span style="font-size: small;">Copyright © 2012 CA. All Rights Reserved. One CA Plaza, Islandia, N.Y. 11749.VCE and Vblock are registered trademarks or trademarks of VCE Company LLC or its affiliates in the United States and/or other countries. All other trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.</span></span></span></p>
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