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Sr. Sales Engineer

Orlando, FL or San Francisco, CA
Mar 12, 2012
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DescriptionSales Engineers are the stage performers of the IT world: immensely capable, adaptable, confident, excellent communicators who are equally cool in front of large crowds and intimate groups. Sales Engineers work closely with our company Account Managers to demonstrate the breadth and depth of Pentaho products and services. These individuals are customer-oriented and capable of answering a wide variety of questions related to business intelligence and data integration.


Providing general product information, installation and configuration support to evaluators
Interviewing prospects to determine business and technical requirements
Creating POCs and demonstrating features and solutions that link to prospect requirements
Contributing knowledge on a regular basis, both internally and via Pentaho's public communication channels
Creative troubleshooting of issues that require solutions or innovative work-a-rounds
Demonstrating the entire BI suite

Required Skills/Experience:

Excellent communication skills including the ability to deliver compelling presentations
Customer-focused work habits and attention to detail
Open and proactive approach to interpersonal communication
Ability to quickly learn new company products and technical environments
Ability to systematically assess and accurately diagnose software-related problems
Creativity and Imagination – the ability to think out-side the box
Excellent time-management skills
Business intelligence or data integration background (prefer both)
Minimum of two year's experience supporting the sale of enterprise software
Prior experience (3+ years) installing, administering and maintaining computer systems and applications in an enterprise IT environment
Solid knowledge of core infrastructure technologies including operating systems (Linux, Windows, UNIX), Java application servers (e.g. Tomcat, JBoss), relational databases (e.g. Oracle, MySQL) and networking (HTTP/SSL)
An understanding of the architecture of Java-based applications
Practical working knowledge of web application development tools and components such as PHP, Perl, Python, XML, CSS, JSP, HTML, JDBC, JavaScript, .NET, SQL and shell scripting
Experience with security systems and LDAP a plus
B.A. or B.S. Degree from an accredited university (may substitute an Associate degree plus 4 additional years of experience)
Major or minor in computer science or MIS a plus
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