Now every business can deliver personalized customer service through Twitter, Facebook, phone, email and web. Desk.com puts a mobile help desk in every employee’s pocket, letting companies help customers anywhere, anytime. Thousands of fast-growing companies, including Bonobos, Klout, and Spotify, are wowing their customers using Desk.com. It is available today, starting at $49 per month Salesforce.com, [...]
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Gartner: Platform as a Service is on the Cusp of Several Years of Strategic Growth
Platform as a service is a core layer of the cloud computing architecture, and its evolution will affect the future of most users and vendors in enterprise software markets, according to Gartner, Inc.