Tag Archives: crm

Articles

Maximizing the Value of your CRM System with D&B360

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D&B recently released D&B360 3.0, an upgraded version of its sales and marketing intelligence solution for CRM systems. The newly released solution offers sales and marketing professionals access to D&B’s global business data and analytics directly from an organization’s existing CRM application.

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News

SugarCRM Announces SugarCon 2013

Annual CRM Conference Explores the Power of CRM for Everyone

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News

Nexidia Announces General Availability of Next-Generation Interaction Analytics Software

Nexidia analyzes all customer interactions including phone calls, emails, chats or surveys to identify critical areas for improvement to enact change in business processes and agent performance.

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cloud security

Microsoft Dynamics CRM Online Launches Trust Center

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Microsoft Dynamics CRM Online becomes first cloud CRM service to register with Cloud Security Alliance (CSA)

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Social Media

Salesforce.com Signs Definitive Agreement to Acquire Buddy Media

Salesforce.com Signs Definitive Agreement to Acquire Buddy Media

Buddy Media was acquired for approximately $689 million in cash and salesforce.com equity

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Software as a Service

SAP Delivers New Applications Built on the SAP HANA® Platform

SAP to Accelerate Cloud Strategy With Acquisition Of SuccessFactors

SAP Solutions Overview

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Articles

Microsoft Unveils Microsoft Dynamics CRM Mobile

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Microsoft Corp. has announced that Microsoft Dynamics CRM will release its next service update in Q2 2012.

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News | Software as a Service

Microsoft Dynamics CRM Launches New “Cloud CRM for Less” Offer

Microsoft Corp. (Nasdaq “MSFT”) today announced a new “Cloud CRM for Less” offer that helps customers of Oracle, Salesforce.com Inc. and SAP switch to the familiar, intelligent and connected experiences delivered by Microsoft Dynamics CRM Online. Building on the momentum of the global launch of Microsoft’s online CRM service in the first half of 2011, […]

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Articles | Technology | Tips & Advice

Hosted Sales Force Automation Software and its Benefits

Sales Force Automation software automates sales business tasks within a company. It is usually a part of a company’s CRM system, and it consists of a contact management system, lead tracking system, sales forecasting, order management, inventory monitoring and control, and information sharing. CRM integrates sales functions, marketing and customer service. The key to successful […]

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